Toya Carroll, LPC, LCPC

Toya Carroll is a licensed counselor with 15 years of experience helping people who feel overwhelmed by stress, anxiety, relationship strain, grief, trauma, or depression. She uses straightforward language and calm guidance to help people take the next steps when life feels hard.

She focuses on practical strategies clients can use between sessions. That includes identifying thought patterns that fuel worry, practicing skills to lower intense emotion, and setting small, doable goals to improve daily life. Sessions are conversational and goal-oriented rather than long lectures.

Toya blends several clinical approaches to match each person's needs. Cognitive Behavioral Therapy, Client-Centered Therapy, and Emotionally-Focused Therapy inform her work, along with motivational and solution-focused techniques. She helps people notice what’s keeping them stuck and tries out changes that can make daily life easier.

Her background includes work with people affected by trauma and abuse, panic and social anxiety, mood disorders, and the stresses of caregiving and workplace problems. She also addresses issues around communication, divorce and separation, money worries, guilt, and shame.

Toya holds LPC and LCPC credentials and practices in Illinois. She aims for a respectful atmosphere where thoughts and feelings are heard, and where making changes feels possible and realistic. If someone wants clear strategies and steady support, she helps them map practical next steps.

How her approaches translate to online therapy

CBT helps people identify unhelpful thinking and try different behaviors to reduce anxiety and low mood. Online sessions can include thought records, activity planning, and homework to practice between meetings. Client-Centered Therapy focuses on listening and empathy, giving people space to share at their own pace while the therapist reflects and supports their choices. Emotionally-Focused Therapy concentrates on understanding emotions and how they shape relationships and personal patterns; it can help people work through grief, attachment wounds, and intense feelings even when meeting remotely.

Choosing the right approach is a collaborative process. She will talk with each person about their goals, preferences, and what feels most useful, then try methods together and adjust as needed. The plan grows from the client’s needs rather than a fixed protocol.

Online sessions are offered as video calls, phone sessions, live chat, or text-based messaging to fit different lifestyles. Video is useful for deeper conversation and exercises that benefit from seeing one another. Phone calls can be easier when bandwidth is limited or when a shorter check-in fits a break at work. Live chat and text messaging work well for frequent check-ins, quick coaching, or when typing helps organize thoughts. These options make it easier to keep therapy consistent around work, caregiving, and other daily demands.