Susan Csank, LISW

Susan Csank is a Licensed Independent Social Worker (LISW) with over two decades of experience helping people navigate stress, anxiety, addiction, grief, and relationship concerns. She draws on practical methods to help clients notice patterns and try new ways of coping. Sessions are straightforward and goal-focused so parents can see whether an approach fits their needs.

Susan uses Cognitive Behavioral Therapy as a core method to help identify unhelpful thoughts and change behaviors that keep problems going. She pairs that with client-centered listening to make sure each person feels heard and respected. Mindfulness and motivational techniques are added when they fit a client’s goals and readiness to change.

She has long experience in both mental health and addiction work, offering both individual and group approaches earlier in her career. That background informs how she supports people dealing with substance concerns, codependency, and family-of-origin problems. She also addresses caregiving stress, compassion fatigue, and women's issues.

Sessions typically include skill-building, practical homework, and plain-language education about coping strategies. Susan helps people practice new responses to anger, anxiety, or relationship conflict. She also supports those facing major life changes and mood disorders such as bipolar conditions.

Susan offers video, phone, live chat, and text-based messaging sessions for convenience. She speaks Estonian in addition to English and practices in Ohio as an LISW. To start, someone completes a short matching questionnaire and schedules a time that works for them.

CBT and practical approaches for online care

CBT focuses on identifying unhelpful thoughts and testing new behaviors to reduce symptoms like anxiety, low mood, and problems with substance use. It breaks issues into small steps and gives clear skills to practice between sessions.

Client-centered therapy emphasizes listening and building a strong working relationship. The therapist follows the person's concerns, offering support and reflection so people feel understood as they set their own goals.

Finding the right approach is a collaborative process. The therapist will discuss goals, try methods that fit those goals, and adjust based on what feels useful. That means techniques can change over time to match progress and preferences.

Online sessions are offered by video, phone, live chat, or text-based messaging to make therapy fit daily life. Video calls work well for face-to-face conversation and skill practice, while phone sessions can be a good option when bandwidth is limited. Live chat and messaging let people check in between sessions or use shorter check-ins during a busy day. These options make it easier to fit therapy into work, caregiving, or other obligations while maintaining a steady course of care.